Rolex Boutique Manager gives his testimonial about UnderstandArabia training seminar
Harish Pankhanaia, Rolex Boutique Manager in Selfrideges London, said about the seminar: "During my 25 years in watches and jewellery retail, I have dealt with a lot of Arab clients. I had a lot of unanswered questions about their way of shopping, their wealth and their society." "This seminar", he added, "was a real eye opener... Now I know my Arab clients' way of thinking, I know a lot about their countries and, most importantly, how to make them feel more comfortable dealing with me and with my members of staff."